COMMUNITY INTELLIGENCE
What Could You See If More of the Connections Became Visible?
Every organization is surrounded by people, relationships, knowledge, experience, needs, capabilities—and opportunities.
Much of that value is already there.
The challenge is seeing it.
SEEING ONLY PART OF THE PICTURE
Organizations Are Surrounded by More Than Their Systems Can See.
Most systems are designed to manage something specific:
Customers ●Transactions ● Programs ● Communications ● Documents ● Data.
But much of the intelligence surrounding an organization exists elsewhere—in relationships, conversations, experience, networks, activity, and people’s knowledge.
A more complete picture begins when those pieces become visible together.
A MORE COMPLETE UNDERSTANDING
Community
Intelligence
Community Intelligence is a growing understanding of the people, relationships, knowledge, needs, capabilities, activity, context, and signals within and around a community.
It helps organizations ask better questions:
Who knows what?
Surface hidden expertise, experience, and institutional knowledge that may already exist across the community.
Who should know whom?
Identify relationships and introductions that could accelerate collaboration, problem-solving, referrals, and new opportunities.
What do people need?
Reveal recurring needs, gaps, and emerging priorities so resources and support can be better aligned.
What can they contribute?
Understand the skills, capabilities, resources, experience, and willingness people can bring to the community.
What is changing
Detect shifts in activity, participation, needs, sentiment, relationships, and other signals before they become obvious.
Where might the opportunities be emerging?
Connect patterns across people, knowledge, needs, capabilities, and activity to uncover possibilities that may otherwise remain hidden.
Community Intelligence turns disconnected pieces into context.
SEE THE LARGER PICTURE
The Community Intelligence Radar
The Community Intelligence Radar brings the most important dimensions of a community into view—together.
People ● Relationships ● Knowledge ● Needs ● Capabilities ● Activity ● Content ● Signals ● Opportunities
The goal is not simply to collect more information. It is to understand how the pieces relate.
What becomes possible when we see connections that weren’t apparent before?
FROM UNDERSTANDING TO ACTION
Seeing More Is Only the Beginning.
MAKING COMMUNITY INTELLIGENCE POSSIBLE
Community Intelligence Needs an Environment in Which to Grow.
Redstring brings together community architecture, participation, discovery, relationships, knowledge, and technology to help organizations develop a richer understanding of the ecosystems around them.
YOUR COMMUNITY
What Might Already Be Hidden Inside Your Community?
Connect People. Knowledge. Relationships. Purpose.
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Based in the Boston, Massachusetts area, we work remotely serving communities nationwide.
Phone: +1 617-855-1106
(Redstring Corporate)